Shakespeare Customer Service.

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Dick Braun,that-zebco-guy
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Shakespeare Customer Service.

Post by Dick Braun,that-zebco-guy »

Published by Dick Braun · 3 mins ·
The following is the conversation that I had with Shakespeare on a reel that I purchased for my Eclectic Reel Collection. I need a date when the reel was first sold:
noreply@store.purefishing.com
Feb 14 (1 day ago)
to contactus
Shakespeare Shakespeare® Customer Service
7 Science Court
Columbia, SC 29203
Thank you for your inquiry.
This email confirms we received your message. We will contact you shortly if your message requires a response.
Name: Dick Braun
Email: tzg.8330@gmail.com
Phone: 9416617187
Order Number:
What is your question about?: Product Information
Comment: What year was the Pro AM A-12 introduced? Thank You.
Their reply back to me!
Shakespeare Customer Service <shakespeare@purefishing.com>
3:01 PM (33 minutes ago)
to me
Dear Dick:
Thank you for contacting Shakespeare regarding your reel. Unfortunately we no longer have information on this particular reel. You may contact Old Reel Collectors Assoc for assistance http://www.orca-online.org.
Sincerely
Shakespeare Customer Service
MP
My comment back to Shakespeare customer service:
Re: Product Information
Richard Braun <tzg.8330@gmail.com>
3:07 PM (28 minutes ago)
to Shakespeare
Dear Shakespeare Customer Service
MP
​I happen to be the current Vice President of ORCA. Thank You for your help in this matter.
Sincerely
Dick Braun​
Thought you could all have a good laugh.

ORCA
The Old Reel Collectors Association
ORCAONLINE.ORG
That-Zebco-Guy the one who collects the bullet proof closed face reels. Joined ORCA Oct. 2003, Past VP. Need to ask a question: call me 1-941-639-8330 home, 941-661-7187 cell, EST.
nomdeplume57
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Re: Shakespeare Customer Serive.

Post by nomdeplume57 »

You should stick with Zebco Reels .
We have several that post here that Knows a lots bout dem.
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WeeKilt
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Re: Shakespeare Customer Serive.

Post by WeeKilt »

That's pretty funny AND pretty sad at the same time. Of course, on the bright side, ORCA is apparently getting a "shout out" every time Shakespeare responds. Gotta always look at the sunny side! :D

There's nothing like keeping accurate records.



Tight lines!
Keith
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jimbofish
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Location: NW Lower Michigan

Re: Shakespeare Customer Serive.

Post by jimbofish »

Some months ago I bought a Berkley line counter to measure how much line I was putting on a reel. When I opened the package, there were no instructions. When I contacted Berkley CS, they replied that they had no instructions available. I asked if there was anyone who could at least tell me the function of the lever, knob, and extra part. No one had any information on this product. Tried three different contacts and got the same answer.
This is an item in current production, not an obsolete product.
"We'll take the car and drive all night. We'll get drunk. We'll go fishing and stay away until she's gone"
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Midway Tommy D
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Re: Shakespeare Customer Serive.

Post by Midway Tommy D »

jimbofish wrote:Some months ago I bought a Berkley line counter to measure how much line I was putting on a reel. When I opened the package, there were no instructions. When I contacted Berkley CS, they replied that they had no instructions available. I asked if there was anyone who could at least tell me the function of the lever, knob, and extra part. No one had any information on this product. Tried three different contacts and got the same answer.
This is an item in current production, not an obsolete product.
Jimbo,
I think this is as good as it gets. :shock:

Love those Open Face Spinning Reels! (Especially ABU & ABU/Zebco)

Tom DeLong, NE
ORCA Member - 2027
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jimbofish
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Re: Shakespeare Customer Service.

Post by jimbofish »

Ah... now I see where I was off track. Thank you for that, Tom.
The packaging on the one I bought only had the info from the left column on the back. Obviously someone there knew how to use it at some point in time.
"We'll take the car and drive all night. We'll get drunk. We'll go fishing and stay away until she's gone"
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Midway Tommy D
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Re: Shakespeare Customer Service.

Post by Midway Tommy D »

I've got a similar style Rapala. At least it came with with decent instructions. It also came with a small booklet inside the package. There's sure not much guidance on the back of that Berkley packaging. :roll:
Love those Open Face Spinning Reels! (Especially ABU & ABU/Zebco)

Tom DeLong, NE
ORCA Member - 2027
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